Privacy Policy

Introduction

If you have accessed this page, it is a sure sign that you value your privacy. We fully understand this. That’s why we have compiled this document for you, which describes the rules of data processing and the use of cookie files and other tracking technologies in connection with the use of the website www.arconq.eu.

Personal Data

The administrator of your personal data in terms of data protection regulations is Macrix Polska Spółka z o.o., with the tax identification number – NIP: 7822202064, registered in the National Court Register – KRS under No. 0000003410. The purposes, legal bases, and the duration of processing personal data are specified separately for each purpose of data processing (see the following provisions with a detailed description of the various purposes of data processing).

In connection with our data processing, you have the following rights: the right to access your personal data, to rectify, delete, or to restrict processing, the right to object to processing, the right to data portability, the right to withdraw your consent to the processing of personal data for a specific purpose if you have previously given such consent, the right to lodge a complaint regarding the processing of your personal data.
The above rights can be exercised based on Articles 16-21 of the GDPR (General Data Protection Regulation) by contacting us via the following email address: arconq@macrix.eu. Providing your personal data is always voluntary but necessary to place an order, subscribe to a newsletter, add a comment to a blog, or contact us.

We guarantee the confidentiality of the personal data provided to us. We ensure that all measures for the security and protection of personal data required by the regulations for the protection of personal data are taken. Personal data are collected with due care and adequately protected from access by unauthorized persons. The processing of personal data takes place exclusively within the territory of the European Union.

Contact Form and CRM Integration

When you use the contact form on our website, we collect the personal data you provide, such as your name, email address, and any other information you choose to include in the message. This data is necessary for us to respond to your queries, fulfill your requests, or provide you with the services you have requested.

We use HubSpot CRM (Customer Relationship Management) to manage and respond to inquiries received through our website. This means that when you submit your personal data through the contact form, it is automatically transferred to our HubSpot CRM system. HubSpot is a service provided by HubSpot, Inc., which helps us to organize our customer interaction, streamline our services, and improve communication with you. The legal basis for processing your personal data in this context is your consent, implied by your voluntary submission of the form. Your personal data will be stored in our CRM for as long as necessary to fulfill your request or until you ask us to delete your data.

HubSpot, Inc. is committed to ensuring the security and protection of the personal data it processes. We have taken appropriate measures to ensure that the transfer of your data to HubSpot CRM complies with applicable data protection laws, including the GDPR. Your data is processed and stored on secure servers, and we have implemented both technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

You have the right to access your personal data, request correction, deletion, or limitation of processing, as well as the right to object to processing, the right to data portability, and the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You also have the right to lodge a complaint with a data protection authority regarding the processing of your personal data.
If you have any questions about the processing of your personal data or wish to exercise your rights, please contact us at arconq@macrix.eu.

Cookies

The website www.arconq.eu, like almost every other website, uses cookie files to provide you with the best possible user experience on the website. Cookies are compact text information stored on your end device (e.g., a computer, tablet, or smartphone) and can be read by my computer system.

Cookies enable:

the assurance of smooth functioning of the website – as you would expect,
the optimization of the website usage in terms of speed and security,
the expansion of the functionalities available to you on the website,
the use of analytical tools,
the use of marketing tools,
the display of YouTube and Vimeo videos on the website,
the provision of social network functions.

For further details, see below:

On your first visit to the website, you will receive information about the use of cookie files. Accepting and closing this information means that you agree with the use of cookie files in accordance with the provisions of this privacy policy. You can withdraw your consent at any time by deleting the cookie files and changing the settings of the cookie files in your browser. However, note that disabling cookie files can cause problems with the use of the website as well as problems with many other websites that use cookies.

Own Cookies

Cookie files can be divided into own cookies and those from third parties. As far as own cookies are concerned, we use them to ensure the proper functioning of the website.

Third-Party Cookies

Like most modern websites, we use functions from third parties, which are associated with the use of third-party cookies. The use of such cookie files is described below.

Analysis and Statistics

We use cookies to track website statistics, such as the number of visitors, the type of operating system, and the type of web browser used to visit the website, the time spent on the website, the subpages visited, etc. In this context, we use Google Analytics. The data collected in this way are completely anonymous and do not allow for any personal identification. For this purpose, we use cookie files from Google LLC for the Google Analytics service. The use of Google Analytics services is associated with the implementation of a tracking code provided by Google into the code of our website. This code is based on cookie files but may also use other tracking technologies.

Marketing

We use Facebook marketing tools to send you advertising on this platform. For this purpose, we have integrated the so-called Facebook Pixel into the source code of our website, which records your visits. For this purpose, we use cookie files from Facebook.

YouTube and Vimeo Videos

We place YouTube and Vimeo videos on the website. By viewing such a film, you agree to use the cookie files from Google LLC concerning the YouTube platform or the cookie files from Vimeo.

They make it possible to use social networking functions, such as sharing content on a social networking platform and subscribing to a social networking platform. The use of these functions is associated with the use of cookie files from social networking platforms like Facebook, Instagram, and YouTube.

Server Logs

The use of this website is associated with sending queries to the server on which the website is stored. Each query addressed to the server is stored in the server’s logs. The logs contain your IP address, server date and time, information about the internet browser and the operating system you are using. The logs are stored on the server. The data stored in the server’s logs are not associated with specific persons using the platform and are not used by us to identify you. The server logs are merely a tool used for the management of the website, and their content is made accessible to no one except those authorized to manage the server.

Google Web Fonts

This site uses so-called Web Fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required Web Fonts into your browser cache to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google’s servers. As a result, Google becomes aware that our website has been accessed via your IP address. The use of Google Web Fonts is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the font on his website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 Abs. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.